Service Delivery Models

Developed by the Center for Innovation in Campus Mental Health, the Stepped Care for Post-Secondary Campuses toolkit provides an overview of the various steps for implementation of Stepped Care 2.0 – an updated, more client-centric version of the original Stepped Care Model – in three Ontario post-secondary institutions

This presentation discusses 10 case studies of faculty-embedded counselling models from British Columbia, Alberta, Ontario, Quebec, Nova Scotia, and Newfoundland and Labrador, and the drivers for the embedded counselling model of service delivery,  successes, challenges, and lessons learned.

Since August 2015, Western University has been implementing a Walk-in Single Session Therapy Program as part of its diverse range of services. In this session, participants learned about the range of factors that have contributed to the success of the programme: 1) Changing the triage model, 2) Providing training to staff, and 3) Emphasizing students existing strengths, abilities, and values.

College Counseling from a Distance: Deciding Whether and When to Engage in Telemental Health (TMH) Services is a guide developed by the Higher Education
Mental Health Alliance (HEMHA), with the purpose of outlining the potential benefits, limitations, and concerns regarding telemental health (TMH) services in the field of college student mental health and aid mental health professionals who serve college students and Institutions of Higher Education (IHE) administrators in engaging in dialogue about these benefits, limitations, and concerns in order to make informed decisions about whether to engage in providing TMH services. 

Integrated Mental Health Panel:  Integration of mental health services has been a recent trend across post-secondary campuses.  Three institutions shared their experiences on integrating mental health services across primary care and counselling services.  Each panelist discussed their unique context for integration, the drivers for change, their implementation strategy, and assessment/evaluation issues.  Through facilitated discussion, delegates had the opportunity to engage and consult with panelists on key challenges and lessons learned.

The Stepped Care panel presented a new model for university and college counselling centers to organize in a more accessible, empowering and efficient manner both clinic based and healthy campus activities. The model offers the lowest level of intervention intensity warranted by objective continuous outcome and process monitoring. It integrates a range of traditional and emerging online mental health programs systematically within a healthy campus lens. Panelists from Memorial University, McGill University and the University of British Columbia shared their experiences with Stepped Care transformations and outcomes.

This online, interactive inventory is designed to help colleges, institutes, and universities self-evaluate and plan action systemically supporting mental health on campus.