Intake & Triage

This webinar discusses the processes, procedures, and considerations involved in developing and implementing a clinical triage system on campus.

Developed by the Center for Innovation in Campus Mental Health, the Stepped Care for Post-Secondary Campuses toolkit provides an overview of the various steps for implementation of Stepped Care 2.0 – an updated, more client-centric version of the original Stepped Care Model – in three Ontario post-secondary institutions

The Stepped Care panel presented a new model for university and college counselling centers to organize in a more accessible, empowering and efficient manner both clinic based and healthy campus activities. The model offers the lowest level of intervention intensity warranted by objective continuous outcome and process monitoring. It integrates a range of traditional and emerging online mental health programs systematically within a healthy campus lens. Panelists from Memorial University, McGill University and the University of British Columbia shared their experiences with Stepped Care transformations and outcomes.

Integrated Mental Health Panel:  Integration of mental health services has been a recent trend across post-secondary campuses.  Three institutions shared their experiences on integrating mental health services across primary care and counselling services.  Each panelist discussed their unique context for integration, the drivers for change, their implementation strategy, and assessment/evaluation issues.  Through facilitated discussion, delegates had the opportunity to engage and consult with panelists on key challenges and lessons learned.