Date: Wednesday, March 4, 2020
Time: 9:00 AM EST – 5:00 PM EST
Location: University of Ottawa – Classroom LEE B152, 200 Lees Avenue, Ottawa, ON K1N 6N5
This one-day training hosted by CICMH will provide an introduction to the fundamentals of Quality Improvement (QI), promote a common QI language, and start to develop the skills needed to be an effective QI project team member. The training will familiarize you with tools and terminology (e.g. Fishbone Diagram, Measurement Plan, PDSA worksheets) and methods based on the Model for Improvement. Participants are encouraged to come prepared to work on a quality issue relevant to their home agency throughout group exercises to promote the applicability of learnings following the session.